Tools and Technologies:
.NET Core Microservices, AngularJS, ReactJS, GitLab, SQL Server, MongoDB, Redis, PCF/PKF, Splunk, Dynatrace, and ServiceNow.
Good to Have:
.NET Core Microservices, AngularJS, ReactJS, Redis, Splunk, Dynatrace, and ServiceNow.
Job Description:
1. .NET production support experience is mandatory.
2. Exceptional communication and interpersonal skills.
3. Analytical mindset with the ability to assess complex situations and provide practical solutions.
4. Work experience in handling L2/L3 tickets.
5. Ensures that all production support issues are properly logged, documented, prioritized, and resolved.
6. Adherence to SLAs.
7. Ability to multitask and prioritize tasks.
8. Experience in analysis using network traces and logs.